Join Our Team

Be Challenged. Be Exceptional. Be Reliable.

Reliable Garage Door IS our employees, and we are on a constant hunt to find the people that can take our company and customer experience to the next level. We have shop locations in Coon Rapids, Plymouth & Burnsville, so we can find a home base that’s right for you. Reach out today and let us know what makes you special.

"I love the atmosphere here at RGD. The company cares for its employees in a way that I have never experienced before. Being treated as well as we are, makes us want to show up and do the best job possible for our customers." - Ian Skule, Technician

Work for a company that is committed to YOU!

It is no accident that Reliable has become the biggest and the best-rated garage door company in the Twin Cities. It was a choice. We strategically invest in our employees and push them to become the best version of themselves. Join a team that doesn’t settle for just talking about being the best, we work to actually become it.

With three locations, strategically located throughout the Metro, you will have a home base that is close to you, no matter what city you call home.
Contact Us Today

Current Openings

INSIDE SALES – Minneapolis, MN

We have several openings for Inside Sales Reps who will be a vital part of our success as they will be the customer’s first impression and representation of our company. They must ensure that all of our customer’s needs are met as well as strive for 100% customer satisfaction. Full time and part time positions available!

Details

Primary Responsibilities:
Manage inbound/outbound phone calls with confidence and enthusiasm
Educate clients on the value of our products and services
Provide product and pricing information
Work with clients to find and set convenient appointment times
Supervise and support our Remote Appointment Setters
Monitoring employee productivity and providing constructive feedback and coaching
Evaluate Appointment Setters for quality assurance
Provide fast and accurate data entry and appointment notes
Ensure the department operates smoothly and efficiently
Work across a multi-platform web-based system

Requirements:
5+ years of customer service and sales support
Ability to thrive during surges of high call volume and stay calm under pressure
Excellent interpersonal skills and teamwork mindset
Extremely comfortable with technology and ability to learn new programs quickly
Typing speed of 50+ WPM
Must pass a drug test

Schedule:
Full Time and Part Time shifts available
1st Shift and 2nd Shifts available

Wage:
$18.00 – 20.00 DOE and standard shift

Location:
Minneapolis, MN

OUTSIDE SALES CONSULTANT – Minneapolis, MN

We are always searching for smart, driven Outside Sales Consultants and we have immediate openings available right now. You will play a major role in guiding the customer experience and providing detailed information on a wide variety of products we sell. The new door buying experience will start with you and you will play a huge role in the overall success of the business. If this is the type of challenge that you have been craving, apply today.

Details

We will invest in you and provide the following:
Paid on the job training coupled with online resources
Pre-set scheduled appointments with clients
Resources provided to ensure success
Company supplied vehicle & Gas Card

In-Vehicle Technology:
Laptop
Printer
iPad
Internet connectivity
Software designed for our organization
Dedicated Support Staff
Full Suite of Employment Benefits
Business ethics & integrity

Primary Responsibilities:
Manage assigned appointments for on site estimates with our clients
Present product options and expert advice regarding client projects
Obtain accurate site measurements and job site pictures
Acquire new clients and schedule meetings for future business
Manage new and returning contractor accounts serving as the primary point of contact
Maintain relentless client follow-up and engage in positive interaction throughout the entire client experience

Requirements:
Proven sales experience and strong interpersonal skills
Ability to physically work while standing, bending, squatting, and lifting up to 20 pounds repetitively on a daily basis
Must be physically able and comfortable climbing up 8’ a-frame ladders to record measurements and inspect existing equipment or job sites
Able to work outside in the elements with extreme heat and extreme cold
Have and maintain a valid Minnesota driver’s license for duration of employment
Consistently punctual and dependable
Personally responsible for managing time efficiently while on the clock
Maintain company provided equipment, parts, or tools in good working order
Ability to communicate appropriately with Clients, Supervisors, Peers, or Subordinates in all interactions
Comfortable performing for or working directly with the public
Passionate and confident in the value of our products and services
Excellent verbal and written communication skills
Ability to accurately read a tape measure and pay close attention to detail
Self-motivated and results oriented
Positive attitude with focus on providing the best client experience possible
Proficient in G Suite with ability to quickly learn internal order entry system
Ability to work long hours with an unpredictable workload
Ability to thrive in stressful situations with a desire for success
Reliability. We need to be able to count on you

Schedule:
Full Time 45-50 hours per week

Wage:
$40,000-$50,000 Salary plus Commission and Bonus

Location:
Minneapolis, MN

FIELD SALES TECHNICIAN – Minneapolis, MN

Our Field Technicians are responsible for the initial troubleshooting and repairing customer’s garage door and opener issues. Without their knowledge, dedication and exceptional customer service, we would not be the successful company we are today.

Details

We will invest in you and provide the following:

Paid Training
Position focused training
Additional training within other departments
Equipment provided to ensure success
Company supplied vehicle
Complete set of hand and power tools
High quality apparel for warm and cool seasons
In-Vehicle Technology:
Laptop
Printer
iPad
Internet connectivity
Software designed for our organization
Other Benefits:
Paid Time Off & Holidays
Health & Dental Insurance

Job Overview:
Troubleshooting with the intention of educating the customer about the issues causing their door and/or opener to not function properly
Perform repairs on garage doors such as replacing openers, springs, cables, rollers, struts, track etc.
Exceptional Customer Service; A great sale means nothing if the customer isn’t satisfied
First-rate Craftsmanship; A great sale with great customer service means nothing with poor craftsmanship
Sales; We expect a high level of energy put in to sales each day
Create invoices and collect payment from customers for all services provided at the end of each appointment
Responsibly operate and maintain a company supplied service van as well as its inventory
Requirements:
Technical aptitude and experience; an understanding of and ability to diagnose/troubleshoot/repair things of the mechanical nature
Customer service experience or strong personable skills
Sales experience is a plus
Must work well under pressure
Must possess strong problem solving skills
Professionalism
Physically capable, consistently bending, crouching, stretching, lifting etc. (this is a physical job)
Working in the elements. There will be days with sub-zero temperatures and you will need to be prepared by dressing appropriately to prevent injury and to be able to withstand the elements for periods of time.
Ability to work long hours with an unpredictable workload
Valid driver’s license
**Reliability (We need to be able to count on you)**

Technician Details and Benefits:
Technicians can expect to make $50,000.00-$80,000.00 per year DOQ after training.
45-55 working hours per week is expected
Paid Time Off & Paid Holidays
Medical and dental insurance with 50% company subsidized premiums

Location:
Minneapolis, MN
and surrounding areas

We have 3 locations in the Twin Cities and have more than doubled in size over the past 3 years. We have achieved significant growth and are looking for individuals that want to be a part of our future, and the realization of our combined goals.

INSTALLATION SPECIALIST – Burnsville, MN

We are looking for additional warehouse and installation professionals who will start in our warehouse, and upon successful completion of training on materials and garage doors stocked, will then learn garage door installation. This is an entry level position. No Installation experience necessary!

Details

Installer Opportunity Details:
As a Garage Door Installer, you will start and end your day at our Burnsville OR Coon Rapids location and spend the rest of your day working in the field.

Job Purpose:
To increase customer’s home value, curb appeal and provide 100% customer satisfaction by installing garage doors and garage door accessories at the highest level of quality and efficiency.

Key Responsibilities:
Safe and efficient installation of garage door and other door accessories as indicated on work order
Removal and disposal of existing garage doors and electric operators
Ensure that all materials necessary to complete work order is loaded onto your truck in the morning
Maintain organization and cleanliness of company supplied vehicle and tools
Properly setting safety and operational adjustments on all garage door operators
Ensuring all hardware has been properly installed
Communicating job issues or concerns to supervisor
Educating the customer on new and rebuilt products including features and functions
Responding to customer questions in a direct and pleasant manner
Collection and processing of customer payments
Miscellaneous duties as assigned

Qualifications:
Must have and maintain a valid driver’s license and safe driving habits
Must possess problem solving skills
Great customer service skills required
Ability to consistently lift 80lbs overhead
Strong attention to detail
Must work well independently and possess self motivation
Ability to complete high quality work in extreme climates
Must pass a drug test

Location:
Burnsville, MN

Schedule:
Monday – Friday

7:00-8:00 AM Start Time

3:00-6:00 PM End Time

Rotating Saturdays (1-2/month) with a day off during the week that you work that Saturday

Working Conditions:

Must be able to work outdoors in all weather conditions
Safely drive a large vehicle in all weather conditions
Physically demanding

APPOINTMENT SETTER – Minneapolis, MN

We are looking for high energy, motivated team players, that have the long-term in mind. If you are comfortable with technology, enjoy talking to people, and want to be a part of something great, this may be the perfect fit for you!

Details

Primary Responsibilities:
Answer inbound phone calls with high energy and confidance
Gather customer information (name, address, phone, etc)
Communicate customer requests to our Dispatch team via internal chat messenger
Work with customers to find and set convenient appointment times
Enter notes and appointment information quickly and accurately after each call
Review phone calls for accuracy
Additional Virtual Assistant responsibilities including
Client email management
Client assistance and appointment scheduling via instant chat messenger
Outbound follow up phone calls
Data entry and reporting
Work across a multi-platform web-based system

WORK FROM HOME Requirements:
SIP Compliant Phone
Home Office with Computer and Internet (dual monitors very helpful)
Minimum Internet connection speeds (Up 1.5mb & Down 5mb)
Quiet working environment | No background noise
Ability to thrive during surges of high call volume and stay calm under pressure
Excellent interpersonal skills and teamwork mindset
Extremely comfortable with technology and ability to learn new programs quickly
Typing speed of 50+ WPM
Must live in MN and be willing to come to our office for 1 day of training

Schedule:
Choose your own shifts!

Shifts availible 7 days a week
3-5 hour shift durations
Standard operating hours for coverage need between 7am-8pm daily

Wage:
$15.00 per hour – WORK FROM HOME!

Location:
Minneapolis, MN

WAREHOUSE ASSOCIATE – Burnsville, MN

This is a great entry level position for someone who enjoys working on their feet and would like an opportunity to start, learn and grow with a company. This position will also have the opportunity to train with our installation team and work in the field installing garage doors approximately one day per week.

Details

Warehouse Opportunity Details:

Job Purpose:
Effectively and efficiently maintain warehouse inventory and organization. Also responsible for daily pick-lists and loading for daily installation jobs.

Key Responsibilities:
Unload delivery trucks and stock warehouse with products
Load Service & Installation trucks with necessary parts and product for daily jobs
Maintain accurate inventory records
Deliver materials to job sites
Drive a forklift for the purpose of loading and unloading heavy pallets
Maintain an organized warehouse
Ensuring highest level of safety measures are observed at all times
Quality Assurance

Requirements:
1+ Year of experience in a physical job while performing manual labor
Valid driver’s license
Ability to work on your feet for long periods of time
Lifting, bending, crouching etc – physically demanding
Able to lift a forklift
Attention to detail – ensuring accurate items are loaded on to installation and service vehicles
Must have a positive attitude
HS Diploma required
Must be reliable
Computer skills are preferred, but, not required

Schedule:
Monday – Friday 10am – 6:00pm

Location:
Burnsville, MN

BILLING SPECIALIST – Plymouth, MN

Reliable Garage Door is looking for an AR/AP specialist who will enjoy a 30 hour work week, and a variety of responsibilites maintaining our AR and AP accounts.

Details

Primary Objective:
Maintain accurate records, accounts receivables, and payables along with providing a high level of customer service and assistance to all customers, vendors, and employees.

Job Overview:
Respond to billing inquiries and manage customer payments
First level collections – Follow up on open accounts
Quality Assurance – Maintain accurate AR/AP records
Accounts Payable – Ensure timely payments to all vendors
Daily check deposit and payment reconciliation
Assist with incoming calls and appointment scheduling
Spreadsheet management and reporting development
Misc duties as assigned

Requirements:
1+ years of billing experience; AR/AP, Collections
1+ years of experience in a Home Service Industry preferred
Proficient in Excel and spreadsheet management
50+ WPM and 10 key preferred
High ethical standards and attention to detail
Self-motivated and able to work independently
Must contribute to a positive work environment
HS Diploma or equivalent required
Pass a drug test and criminal background

Schedule:
Monday – Friday, and every other Saturday
8:00 AM – 2:00 PM

Location:
Plymouth, MN

MARKETING AND SALES SUPPORT COORDINATOR – Coon Rapids, MN

The Maketing & Sales Support Coordinator will be responsible for supporting our sales and marketing departments by being a esource to assist in a variety of tasks. This person will also maintain and develop our social media initiatives by writing and posting professional and relevant information on social media sites.

Details

Marketing & Sales Support Coordinator Job Description
The Marketing & Sales Support Coordinator will be responsible for supporting our sales and marketing departments by being a resource to assist in a variety of tasks and would also maintain and develop our social media initiatives by writing and posting professional and relevant information on social media sites.

Duties and Responsibilities:
Manage social media sites; write, secure business-related articles of relevance and post on social media
Serve as a resource for the sales team and provide pricing, item descriptions, prepare presentations, coordinate sales & marketing materials
Provide resources for the marketing team and coordinate the production of printed materials.
Graphic design experience with the ability to create visually appealing materials
Assist in the development of sales, marketing and promotional materials, including copy-writing for print and digital collateral (emails, social media posts, etc.), in consultation with supervisor
Other marketing or administrative duties as requested.

Required Experience & Skills:
2+ years’ marketing and graphic design experience
Experience managing social media: Facebook, Linkedin, Twitter, etc.
Familiar with B2B and B2C marketing theory, best practices, and trends
Familiar with marketing concepts and practices
Excellent verbal, written communication, and interpersonal skills
Ability to multi-task and prioritize various duties
Attention to detail and ability to work in a fast-paced environment
Proficiency in Google Suite products, Microsoft Office products, including Microsoft Word and Excel
Strong proofreading skills
Strong organizational skills are a must
Preferred Experience & Skills
Experience with CRM and marketing automation tools

Required Education:
Bachelor’s degree or equivalent work experience

Location:
Coon Rapids, MN

Schedule:
Monday – Friday 10am – 6:00pm

Location:
Burnsville, MN

INSTALLATION COORDINATOR – Coon Rapids, MN

Reliable Garage Door is looking for a results driven individual who excels at multi-tasking, execution of projects and coordinating schedules. This person must work work well in a team environment. Experience in a construction or labor industry is a plus.

Details

Job Purpose:
Play an integral role in the company’s success through supporting Departmental Managers, company reporting, and customer relations.

Key responsibilities:
Reporting of employee hours, sales numbers, and tracking employee performance based on various components
Gather information for meetings, and create departmental meeting presentations
Collect information from department heads regarding company updates, news etc to assemble and distribute the company newsletter
Schedule meetings and maintain departmental calendars
Maintain schedules and time off requests for field workers
Proofreading and editing documents from Managers
Verify and correct field employee time records on a bi-weekly basis to ensure accuracy for payroll
Misc duties as assigned

Requirements:
1+ years of experience handling inbound calls
2+ years working in an office environment
Proficient in MS Office and/or Google docs/sheets/slides/forms
Must be analytical and possess strategic problem solving abilities
Must be extremely organized
Must be highly responsible
Must be detail oriented
Able to type 50+ WPM
Ability to multi-task while still ensuring accuracy
High School Diploma or equivalent
Experience working in a construction or home service industry a plus
Must pass a drug test

Schedule:
8:00 AM – 4:30 PM

Location:
Coon Rapids, MN

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