Troubleshooting Common Issues

While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call a professional.

Can my garage door be repaired or do I need replacement?

The best way to determine if a garage door can be repaired through service or needs replacement is to call Reliable Garage Door expert technicians at 612-808-0725. Depending on the issues, a door may just need servicing (like a 3,000 mile car oil service), a few new parts, a new section or a door replacement. Many times, the issue is not the garage door, but the garage door opener needs replacement or servicing.

How do I claim a warranty through Reliable Garage Door?

Reliable Garage Door offers a parts and labor warranty on new installation and repair. Your warranty term will be stated on your invoice. Warranties cover any defects in materials or workmanship involved in the installation of new or rebuilt parts furnished by Reliable Garage Door as well as the labor to perform stated work. Just give us a call to schedule your free warranty appointment. No registration required!

Can I purchase additional remotes or a keypad for my existing opener?

Yes! We have remotes and keypads compatible with most openers that were manufactured after 1993. Please contact Reliable Garage Door at 612-808-0725 for a free on-site estimate or more information.

What is so unique about a DC garage door opener?

DC stands for direct current. This allows the opener to only run when it is in use opening and closing a garage door, resulting in additional energy efficiency for the home. Additionally, DC openers have soft start and stop features to help smooth the travel of the door and cut down on noise.

Contact our expert technicians at 612-808-0725 in case you require DC garage door opener installation.

Should I purchase a new garage door opener or repair my old one?

Many garage door openers can be repaired and may be a less expensive option. However, there are times when opener replacement is recommended. According to LiftMaster, one of the leading manufacturers of garage doors openers, all garage door openers manufactured prior to 1993 should be replaced, rather than fixed. This is to ensure the highest degree of customer safety and satisfaction due to a Consumer Products Safety Commission (CPSC) law. Many garage door openers prior to 1993 are not equipped with infrared sensors or other external entrapment protections devices and do not meet today’s standards for garage door opener safety.

Contact us at 612-808-0725 in case you need garage door opener repair. Our expert technicians will be there at your door step with the fully stocked tune up vans in no time.

How long does installation of a garage door take Reliable Garage Door?

Reliable Garage Door Professionals can complete most installations in 2-5 hours and are careful to ensure safety requirements are met. Removal and Disposal of your existing garage door is included in all new door installations. Contact our friendly representatives at 612-808-0725 to schedule your free on-site installation.

What is a Tune Up and why do I need one?

Over time, the springs will weaken and your door may not roll as smooth as it used to if it needs lubrication. When this happens, it will put unnecessary stress on the rest of the door and on the garage door opener. Operating a door in this condition will ultimately lead to broken and damaged parts.

A garage door Tune Up is very similar to an oil change on your car when the mechanic lubricates all the moving parts so the engine doesn’t seize up.

On the garage door, we adjust the springs, lubricate the moving parts, and tighten all those loose nuts and bolts. If you have a garage door opener connected to the door, we will also test and set the machine to ensure everything is working together properly.

Reliable Garage Door is proud to offer Free annual maintenance to all of our existing clients. Call us today at 612-808-0725 to find out more about our Free Tune Up Program!

Why should I use a professional garage door dealer/installer?

A garage door is the largest moving object in your home, and because of the large number of parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous, and proper installation is critical to the performance of your door.

Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a trained garage door installer to handle the job for you. One of the other services a professional garage door dealer can provide is the disposal of your old garage door if you are replacing a door.

Contact our expert technicians at 612-808-0725 for a free on-site estimate in case you require garage door installation.

What is Wind Load and is my door required to have it?

The State of Minnesota requires all new installations to have a minimum of 90 mph wind load reinforcement. This is achieved by adding “reinforcement struts” to the door sections per testing specifications. Each door is required to be tested and certified at the manufacturing plant. Wind load certification is available on most models. Please contact Reliable Garage Door at 612-808-0725 if you have additional questions.

What is so unique about the Amarr Classica Collection?

First to market with this innovative garage door, Amarr introduced the Classica Carriage House garage door in 1995. Made with 3-sections, rather than the traditional 4-section garage door, Classica garage doors convey a more vertical, authentic carriage house look with larger windows. Available in a variety of colors, door designs and window options, there is a Classica door design to match your home’s architecture and enhance your home’s curb appeal.

Contact us at 612-808-0725 for a free on-site estimate! Our experts will answer all your questions related to garage door installation.

What colors do garage doors come in?

Standard garage door color options include; White, Almond, Sandstone, Dark Brown, Black, and Walnut, however depending on the model you choose, there are many other options available as well. Our manufacturer also offers a custom painting option with over 200+ Sherwin Williams colors to choose from! Please contact us today at 612-808-0725 for your free on-site estimate with one of our knowledgeable Door Consultants.

What is a Garage Door R -Value?

Many manufacturers use R-values to show the energy efficiency of their product. This number is calculated based on the thickness of the insulation and its chemical properties. Therefore, most of the published R-value numbers reflect only the R-value of a section, not of the installed door. A door’s insulating capabilities can be greatly affected by the door’s construction. For that reason, Amarr’s insulated doors are built to maximize energy efficiency. Our thermal break, door section construction and insulation help keep your garage as comfortable as possible. When comparing R-values, make sure manufacturers’ R-value are calculated similarly.

In case you are looking for a garage door purchase/installation, Contact us at 612-808-0725 for a free on-site estimate! Our experts will answer all your questions related to garage door installation.

Why should I choose an insulated door?

A garage door opening is very large. Insulated doors will help to reduce the transfer of heat or cold air into your garage. This is important for a number of reasons:

  1. If your garage is attached to your home, air in the garage can travel through the doorway to your living area. An insulated garage door will reduce the transfer of air from the outside to the inside.
  2. If you use your garage as a workshop, your comfort will be a top priority. An insulated garage door will help keep the temperature in the garage within a narrower temperature range as compared to the extreme range of the outside temperature.
  3. If your garage is below another room in your home, air can travel through the ceiling of the garage into the floor of the room above. An insulated door will keep temperatures in the garage fairly stable to reduce the temperature fluctuation in the room above.
  4. An insulated garage door is generally quieter and has a more attractive interior than a non-insulated door.


In case you are looking for an insulated garage door installation, Contact us at 612-808-0725 for a free on-site estimate!

How do I measure for a garage door?

Click here for step-by-step instructions on how to measure for a garage door.

How do I program my remote and/or keypad?

Each model of remote or keypad will have different programming instructions. Most instructions can be found online by searching for the model number. If you have a Chamberlain garage door opener, you can also reach out to Chamberlain Technical Support at 800-528-5880 or give Reliable Garage Door a call at 612-808-0725 to schedule a free on-site estimate.

Can you service my opener if it doesn’t have safety reversing sensors?

Can you service my opener if it doesn’t have safety reversing sensors? Answer: If your garage door opener was manufactured before 1993 and does not have safety sensors, it is in violation of Minnesota Statute 325F.83 and we are unable to adjust or repair the machine. Replacement of the machine is strongly recommended. Please contact Reliable Garage Door at 612-808-0725 for a free estimate.

Why should I choose Reliable Garage Door?

Reliable Garage Door is Minnesota’s premier provider for garage door sales, repair and service. We are a family owned local business with our headquarters centrally located in St Louis Park and our distribution center in Winsted. At the heart of our mission is the idea of improving quality of life through serving our clients and community. Our goal is to provide a superior home service experience. Each employee works towards that goal because we believe in building positive, long lasting relationships through quality work, unbeatable warranties and a commitment to serve.